Help Center
Guides, walkthroughs, and answers to common questions about Wazeh360.
Getting Started
How to add your first customer
Learn how to add a customer to Wazeh360 so you can start sending them Peppol-compliant invoices.
2 minHow to create your first invoice
A walkthrough of creating, reviewing, and sending your first invoice in Wazeh360.
3 minUnderstanding the dashboard
What the numbers on your Wazeh360 dashboard mean and how to read them.
2 min
Invoicing
VAT treatments explained
Understand the four UAE VAT treatments — Standard, Zero-rated, Exempt, and Out of scope — and when to use each.
4 minHow to send an invoice via Peppol
Step-by-step guide to transmitting an invoice across the Peppol network from Wazeh360.
3 minEditing draft invoices
How to edit a draft invoice before it is sent, and what to do if you need to correct a sent invoice.
2 min
Compliance
What is the UAE FTA Phase 1 mandate
An overview of the UAE Federal Tax Authority eInvoicing mandate and what it means for your business.
4 minWhat is Peppol and the 4-corner model
A plain-language explanation of Peppol, how the 4-corner model works, and why it matters for UAE eInvoicing.
3 minYour ASP appointment certificate
How to find and download your FTA-registered Access Service Provider (ASP) appointment certificate.
2 min
Team & Settings
Billing
Can't find what you're looking for?
Email us at support@wazeh360.com and we'll get back to you within a few hours.