Help Center

Invoicing

How to send an invoice via Peppol

Updated 31 May 20263 min read

What is Peppol transmission?

Peppol is the international standard network for exchanging electronic documents (invoices, purchase orders, etc.) between businesses. In the UAE, the FTA mandates Peppol-based eInvoicing under PINT AE (Peppol International — UAE).

Wazeh360 handles all the technical details. You just create your invoice and click Send.

Transmission requirements

For Peppol delivery to work, your customer must have a Peppol Participant ID registered on the network. If they do not, the invoice will be delivered by email instead (also compliant for Phase 1).

Your own organisation must have a valid TRN and completed onboarding to transmit.

How to send

1. Open an invoice in Draft status 2. Review all details — once sent, the invoice cannot be edited 3. Click Send Invoice 4. Watch the 4-corner status panel update in real time

[Screenshot: Invoice detail with Send button and status panel]

Understanding the status

StatusMeaning
ValidatingWazeh360 is checking the invoice against FTA rules
SentInvoice delivered to your Access Point
DeliveredReceived by the buyer's Access Point
AcceptedBuyer's system confirmed receipt
RejectedBuyer's network rejected the invoice
FailedTransmission error — retry or contact support

What to do if rejected

If your invoice is rejected, open it and check the error details in the status panel. Common reasons include:

  • Invalid buyer TRN format
  • Missing mandatory fields
  • Buyer not registered on Peppol
Fix the underlying issue, duplicate the invoice, and resend.

Related articles

Was this article helpful?

Still have questions? Email support and we'll get back to you quickly.